We ship all orders in the USA via US Postal Service (USPS) with Delivery Confirmation for $5.00 (delivery confirmation number offers only limited tracking and is not updated by USPS in real time).
USPS does not provide any tracking information like FedEx or UPS do. A Delivery confirmation is what it is - a delivery confirmation.
This USPS e-mail notification of mailing :
"The U.S. Postal Service was electronically notified by the shipper or shipping partner on mm/dd/year to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later."
will be updated ONLY ONCE when the package is delivered.
To Canada we ship via USPS Priority Mail International for $15.00. Tracking is not available.
To the rest of the world we ship via USPS Priority Mail International for $18.00. Tracking is not available.
S/H fee is not refundable.
For our International customers.
Shipping confirmation email you receive from USPS.com unfortunately misleads customers, saying what Global Priority Mail provides a tracking number for all shipments. It does not.
We ship via USPS Global Priority Mail in the Flat Rate Envelope. http://www.usps.com/international/prioritymailinternational.htm
"Note: Tracking is not available for Priority Mail International Flat Rate Envelopes or Priority Mail International Small Flat Rate Boxes."
LJ1234567890US - is just an international custom label. Status of your package will not be updated on usps.com.
For our Canadian customers.
We never had problems with lost or missing packages in Canada. Unfortunately, lately it takes a while for the packages to get there. Sorry about that. |